From southern Chile to the rest of the world

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SHIPPING POLICIES AND COSTS

Shipping policies and costs

Shipping to ALL of Chile

  • Shipping costs will be calculated automatically when you enter your shipping address.
  • You can choose home delivery or Starken branch delivery with cash on delivery.
  • We ship to ALL of Chile, including rural areas.
  • You will be notified by email regarding the status of your purchase and shipment. We will send you the courier company number within 48 to 72 business hours after confirming your order.

Pickup point on Av. Chicureo

Free of charge. You will be notified by email when your order is ready for pickup within 24 to 48 business hours after your order is confirmed. The pickup period is 10 days. If not picked up, it will be returned to our central warehouse, and there will be an additional charge to return it to the pickup location.

*It's important to clarify that this is only a pickup location; it's not our store. You should contact our after-sales service at info@lsurdeflores.com or send us a WhatsApp if you have any questions.

 

Get to know our export catalog

Learn more about our Export Catalog

Contact Us

We'd love to hear from you! Whether you have questions about our exports or need assistance, we're here to help. Fill out the contact form below and our friendly team will get back to you as soon as possible. Or email us directly at export@surdeflores.com.

We'd love to hear from you! Whether you have questions about our exports or need assistance, we're here to help.
Please fill out the contact form below, and our friendly team will get back to you as soon as possible. Or email us directly at export@surdeflores.com